Scribbler Reviews

This shop has a prominent display of rainbow striped lollipop ‘cock pops’ which is an obscenity offence, as it’s in a prominent position at eye-level with small children.

This is not an adult store. It’s an ordinary shop selling greeting cards to the public. I doubt if the LGB community, certainly none of the gay people I know, would endorse such a product being touted to children during Pride week. This looks paedophilic.

I received a voucher in January 2022 and I was just told that its no longer valid (not even 6 months later). What a joke and waste of my time.

Regularly order cards from here and they always turn up on time. Recently ordered a bumper lot and only half turned up (the rest went walk about with the postie), and after emailing them, they sent out the replacements via first class post to ensure I didn't miss the dates for the intended recipients. Very swift and spoke to a human on email (no robot or standard responses).

Ordered a card 03/02/2022 ... Contacted them on the 14th Feb (Valentines card order). Got an Auto response, card shipped the same day that it was expected for. Wont be using this company again, just wish I could rate them 0 stars, pathetic customer service.

I shopped at Scribbler at Kensington High Street, and was pleasantly surprised about the excellent customer service I received from the manager Anastasisa, and Omneya, they immediately welcomed me with smile, and listened to my needs, I was really happy to shop there, and will return again, as while scratching the cards , I won a prize :-).
Thank you again, for the wonderful experience, and please keep up the good work.
A satisfied customer.

Great service high quality cards will be a regular customer

Ordered a jellycat toy online, arrived damaged and had part of the fabric coming loose. Customer service was very quick and efficient at giving me a refund. Five stars for the person dealing with my complaint. A little disappointed that the item wasn't checked before posting and just thrown in the box, no packaging, and as this was supposed to be a gift I was unhappy that no replacement was offered.

Ordered Xmas cards on the 21st of December, paid extra for delivery to be between the 22/24th December. Still not arrived by the 04/01/22. Emailed them 3 times as I accidentally bought credit on there site. I have yet to receive a human response. Would not use again, not a cheap site and don’t seem to offer any form human interaction. Stick with Moonpig.

Do not go to this shop unless tou want to be locked in the store

Christmas cards ordered early on 17th did not arrive in time for Christmas, 7 working days is not enough apparently. The website also lied as the cards were expected on the 21-22nd.

No obvious returns policy on their website.

Very poor service, do not waste your time and money.
Ordered Christmas cards, they didn't arrive within the delivery window, chased them up the next day as was concerned they wouldn't arrive in time and was old to hang on until the end of the day. Still nothing, so asked for guarantee that replacement cards would arrive before Christmas.
Was told they were dispatched, still not turned up and nobody responding to emails now.

Do not order from this company!!!!
Ordered ten Christmas cards paid £7 for next day delivery they sent one card then said rest might turn up next week after Christmas
Use a proper company like thortfull/funky pigeon or moonpig
AVOID SCRIBLER AT ALL COSTS

Card ordered Tuesday morning and dispatched that afternoon. Still not arrived today( Saturday). Another order from Thortful arrived within 2 days. Avoid.

Wouldn't buy my cards anywhere else! Great products in store and when I order cards online they always arrive next day - brilliant!

Best cards, lovely staff, good service